Download the privacy statement in pdf.
Urnencenter.nl respects the privacy of all users of its site and ensures that the personal information you provide to us is treated confidentially. We use your details to process orders as quickly and easily as possible. Urnencenter.nl will not sell your personal information to third parties and will only make it available to third parties that are involved in the execution of your order..
Personal data protection:
When you order something from us, we don't want anyone to run off with your personal data. That is why we do everything we can to keep your private data truly private.
Urnencenter.nl stores your personal details in a secure database and we do not pass on your information to third parties for commercial purposes. In order to process your order as well as possible, we do need your details first.
What information do we need from you?
First name and surname
To deliver the order to the right person.
Address and residence
We use this address for the correct delivery of your order.
Phone number
Should we wish to inform you about your order, we will also do so by phone at certain times.
Payment details
Your payment details are sent directly to the bank through a secure connection.
IP address
Your ip-address is stored when you place your order to recognise misuse during payment.
Email address
With every order, we will send you an e-mail confirmation as soon as we receive your order. As soon as your order is ready to be dispatched, you will receive another e-mail confirming that it has been processed. Once PostNL has received the parcel, you will receive an e-mail from them with the track & trace code.
Personal data we process:
Urncenter.co.uk processes your personal data because you use our services and/or because you provide this data to us yourself.
Below is an overview of the personal data we process:
- First name and surname
- Address details
- Phone number
- Email address
- Data about your activities on our website
- IP address
For what purpose and on what basis we process personal data:
Urnencenter.co.uk, processes your personal data for the following purposes:
- Sending our newsletter and/or advertising leaflet based on legitimate interest namely a commercial interest
- Informing you about changes to our services and products based on the legitimate interest namely a commercial interest
- To deliver goods and services to you based on the purchase interest
- Urnencenter.co.uk, analyses your behaviour on the website in order to improve the website and tailor the offer of products and services to your preferences. We do this based on the legitimate interest of commercial interests
- Urnencenter.co.uk, also processes personal data if we are legally obliged to do so, such as data we need for our tax return based on the basis of the agreement
Automated decision-making:
Urncenter.co.uk, does not make decisions on matters that could (significantly) affect individuals on the basis of automated processing. These are decisions made by computer programmes or systems, without any human being (e.g. an employee of Urncenter.co.uk,) is in between.
How long we keep personal data:
Urncenter.co.uk, will not retain your personal data for longer than is strictly necessary to fulfil the purposes for which your data is collected. If you have purchased a product from us, we are legally obliged to keep your invoice data for at least 7 years.
Personal data that we hold about you without you being a customer will be kept for as long as you read our emails. We check every three months whether you still open them. If you have not opened them for 90 days, we will delete your data.
Sharing personal data with third parties:
Urncenter.co.uk, shares your personal data with various third parties if this is necessary for the performance of the agreement and to comply with any legal obligation. We conclude a processor agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Urncenter.co.uk, remains responsible for these processing operations.
Klarna payment methods
To offer you Klarna's payment options, we provide Klarna with certain personal information, such as contact details and order details, to Klarna in order to assess your eligibility for their payment options and to customise the payment options for you. General information about Klarna can be found at here find. Your personal data will be processed in accordance with applicable data protection legislation and in accordance with the information in Klarnas privacy statement.
Cookies, or similar techniques, that we use:
Urncenter.co.uk, uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone the first time you visit this website. Urncenter.co.uk, uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work properly and to optimise it. In addition, we place cookies that track your surfing behaviour so that we can offer tailored content and advertisements.
You can opt out of cookies by setting your internet browser to stop storing cookies. In addition, you can also delete any information previously stored via your browser settings.
For an explanation, see: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/
Cookies are also set on this website by third parties. These include, for example, advertisers and/or the social media companies. Below is an overview:
Cookie: Googly Analytics
Name: _utma
Function: Analytical cookie measuring website traffic
Retention period: 2 years
View, modify or delete data:
You have the right to access, correct or delete your personal data. In addition, you have the right to withdraw your possible consent to data processing or object to the processing of your personal data by Urncenter.co.uk, and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold on you in a computer file to you or another organisation named by you.
You can send a request to access, correct, delete, transfer your personal data or request the revocation of your consent or objection to the processing of your personal data to info@urnencenter.nl.
To ensure that the request for inspection is made by you, we ask you to send a copy of your proof of identity with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.
Urncenter.co.uk, would also like to inform you that you have the option of filing a complaint with the national regulator, the Personal Data Authority.
How we secure personal data:
Urncenter.co.uk, takes the protection of your data seriously and takes appropriate measures to counter abuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you feel that your data is nevertheless not properly secured or there are indications of misuse, please contact our customer service or via klantenservice@urnencenter.nl.