It still sometimes happens that customers buy from online shops where the item is priced low, but as a result there is something wrong. Either with the payment, the delivery or the quality of the urn. There are many suppliers these days, making it difficult to check their reliability.
We want to relieve you of these concerns. Because our online shop is certified by the Home Shopping Guarantee, you can be sure that your purchase is safe.
We therefore give you the Lowest Price Guarantee. This means that if you come across the article for a lower price on another webshop, you can send an e-mail to klantenservice@urnencenter.nl with a reference or image of the lower price. After purchasing your commemorative article at Urnencenter.nl, we will refund you the price difference. However, the following conditions do apply:
- The Lowest Price Guarantee applies to parties based in the Netherlands. And therefore have to comply with the same legislation and service levels. The guarantee is therefore not valid for free traders, foreign suppliers or parties without company registration;
- The item must, of course, be identical to the one offered by us;
- The price comparison of the item at another provider and Urnencenter must take place or have taken place at the same time;
- The price comparison can be submitted up to 7 days after purchase;
- The Lowest Price Guarantee is only valid when another supplier can actually deliver the item;
- The Lowest Price Guarantee is valid up to a maximum difference of €100;
- The Lowest Price Guarantee is not valid in combination with other offers or discounts on Urnencenter.
Do you want to make a purchase, or have you made a purchase and want to use the Lowest Price Guarantee? Then follow the steps below:
- Review the guidelines above and report the price you found. This can be done by sending an email to klantenservice@urnencenter.nl.
- We will check your request and if everything is correct, you will receive the price difference back to the bank account where you made your purchase.